Frequently Asked Questions
Everything You Need to Know
How do we secure a date?
A signed, online contract agreement and deposit of 20% of the total event cost secures your date. This payment is applied to the total cost of your event.
What forms of payment do you accept?
We accept all major credit cards, personal checks, cashier's checks, money orders, and cash. There is a 3% fee applied to credit card payments.
When are payments due and do you offer payment plans?
Once you have secured your date with a 20%, non-refundable deposit, the next payment is 30% due mid-way between time of booking and event date. The remaining balance is due in full, two weeks prior to the event date.
Is there a cancellation policy?
If your contract is not fulfilled due to natural disaster, mandatory evacuation, government mandated closure, or documented military deployment, ALL payments will be put toward a new event date and neither party will be held responsible. Please note that a "move" or "change of date" may be handled as a cancellation and new booking, which will require a new deposit.